Cambodia e-Visa Problem
We have some interesting developments coming up soon on what really happened to the old evisa system. We shall reveal the information soon!
Alert: Please do not reveal personal information such as passport numbers and home addresses in this blog.
On the 28th of June 2008, the official Cambodia e-Visa website was removed without any prior notice and reasons given.
If you are having any problems with your eVisa application, please post your comment here!.
All corresponding emails to Cambodia e-Visa authorities has been removed or not active at this moment of time.
This has caused major upset and distress with travelers. All travelers who are facing problems with the eVisa system is encouraged to leave their feedback here.
The WeLoveCambodia.com Team (not to be confused with the authorities of Cambodia Government) is doing our best to update travelers and eVisa applicants on this matter. We are taking all the steps possible to rectify the issue. We truly apologize for this inconvenience.
You may also want to contact the following important contacts which might be useful to you:
Mr. Sar Kheng
Deputy Prime Minister
Minister of Interior
No.275 Norodom Blvd., Phnom Penh
CAMBODIA
+855 23 721 905 (Tel)
+855 23 726 052 (Tel)
+855 23 721 190 (Tel)
Email: info@interior.gov.kh
Email: moi@interior.gov.kh
Immigration Department of Cambodia
+855 12 581 558 (Tel)
+855 23 890 101 (Fax)
+855 23 890 390 (Fax)
+855 23 890 439 (Fax)
visa_info@online.com.kh
Mr Hong Panharith
hongpanharith@yahoo.com
Mr TY Thong
ty@govoice.com
Mr Adrian Phang
adrian.phang@gmail.com
Cambodia’s Ministry of Tourism:
+855 23 211 593 (Tel)
Mr. Hun Sen
Prime Minister
Cabinet of the Prime Minister
No. 38, Russian Federation Street
Phnom Penh
CAMBODIA
+855 23 36 0666 (Fax)
+855 2321 9898 (Tel)
Email: cabinet1b@camnet.com.kh
Mr. Tea Banh
Deputy Prime Minister
Minister of National Defence
Russian Federation Street
Phnom Penh
CAMBODIA
+855 23 88 3184 / 428171 (Tel)
+855 23 88 3184 (Fax)
E-mail: info@mond.gov.kh
Mr. Ang Vong Vathna
Minster of Justice
No 240, Sothearos Blvd.
Phnom Penh
CAMBODIA
+855 23 36 4119 / 21 6622 (Fax)
Email: moj@cambodia.gov.kh
Mr. Henro Raken
Prosecutor-General
Court of Appeal
No 240, Sothearos Blvd.
Phnom Penh
CAMBODIA
+855 23 21 66 22 (Fax)
+855 11 86 27 70 (Tel)
General Hok Lundy
National Police Commissioner
General-Commissariat of National Police
Phnom Penh
CAMBODIA
+855 23 22 09 52 (Fax)
+855 23 21 65 85 (Tel)
General Sao Sokha
Commander
Military Police
Mao Tse Tung Blvd
Khan Tuol Kok
Phnom Penh
CAMBODIA
+855 12 36 3636 (Tel)
Cambodia’s Ministry of Foreign Affair and Internation Cooperation:
mfapress@online.com.kh
Cambodia’s e-Gov:
tola_peang@nida.gov.kh
View complaints and feedbacks posted by other travelers.
This is not an UPGRADE: The Old vs The New
Below is a comparison between the previous eVisa system that has been de-commissioned and the currently running eVisa system
Snapshot of the Cambodia e-Visa system before 28th June, 2008
In this snapshot, all translations is working perfectly.
In the current system screenshot at 28th June 2008, 1932hrs, the translations is totally messed up with gibberish text.
Error messages in the previous system appears correctly and is in perfect alignment.
The error messages displayed in the new system is evidently an attempt to duplicate the design from the previous system.
The screenshot above shows the previous system’s Flash animation that showcases customers feedbacks.
In the current eVisa system, a new flash animation with a reduced size is used.
The Check and Change feature does not working anymore.
In the previous system, the Check and Change enables applicant to edit their eVisa certificates.
In the current system, it’s not working at all. Error messages shown are not relevant to the occuring errors. Also note the email address shown above in the screenshot above- cambodia.visa@gmail.com. We are not sure why the proper government-authorized email is not being used.
Is WeLoveCambodia.com Authentic and Legitimate?
If you have any doubts on the legitimacy of this blog, please check out the following comments from previous eVisa applicants.
Please note that these comments are left on this blog prior to the previous eVisa system being removed on the 28th June 2008.
Jasa:
2008-06-01 19:57:39 I found the e-Visa extremely efficient and promising. I have just returned from Siem Reap, and can confirm that all counters (despite only one labelled “e-Visaâ€) process them. I too wasn’t up for waiting in line. I definitely recommend e-Visa for fiends, family and interested people, as well as Cambodia for an amazing experience. Keep up the top work.Robert Cheung:
2008-06-03 02:05:16 The application for e-Visa to Cambodia is a fast and efficient way. It only takes less than a day to obtain our visa. You don’t need travel agent to do it for you. It saves you a lot of time.Michael:
2008-06-03 18:10:54 An amazingly efficient process. We submitted our applications 10.30 pm in the evening and the approval came back the next morning. Many thanks – why cannot other countries do the same?Loren:
2008-06-04 03:21:50 The e-visa process is fabulous. It was very quick, easy, and efficient. My only complaint is that Cambodia charges both $25 for the visa and a $25 departure tax (for adults), which is a bit much. I really like the system, though.Balaji Thirumalai:
2008-06-05 14:00:43 Excellent system with fast and efficient service! This is a system which other countries particularly developed ones need to adopt. Keep up the good work!Cecille D.W. Whipple:
2008-06-05 22:57:43 Fast and efficient service! I had a wonderful time in Cambodia. I will visit again, and this time I will bring my family.
Is The New e-Visa System Secure and Reliable?
As of this writing, the new eVisa system is accessible via this link: http://www.mfaic.gov.kh/e-visa/vindex.aspx
One reader alerted the welovecambodia.com team on this link:
http://evisa.mfaic.gov.kh/e-visa/review.aspx
At the time of this writing, this is the screenshot of the page (click for larger view):
The latest information we got is that the new evisa site’s security is compromised. It doesn’t seems like the site was hacked.
Screenshot taken at GMT+8 1856hrs 2008-07-04 shows the applicant’s info made available to the public. Details has been omitted to preserve confidentiality.
Screenshot taken at GMT+8 1043hrs 2008-07-05 shows the applicant’s info made available to the public. Details has been omitted to preserve confidentiality.
Screenshot taken at GMT+8 1625hrs 2008-07-07. The payment gateway used by the New System was blocked by PayPal due to suspicious activities.
Hence, you are advised to practice utmost security measures and procedures when using this new system.