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344 Responses to “Cambodia e-Visa Problem”

• Toshihiro Mochizuki Says:
  July 31st, 2008 at 3:21 am

  I request you to give fee of e-visa back to me.
  I mention below about the how and why.

  ・26/Jun/2008 　 I applyed for e-visa on your web site.
  ・27/Jun/2008 I recieved reply mail.
  ・28＆29/Jun/2008 I tryed to print e-visa,but I could not connect your site.
  ・29/Jun/2008　 I entered Cambodia　without a form of e-visa,
  so I complained to official staff of airport, but I was requested to buy e-visa again.

  That is why I bought e-visa twice ,because of your web site system down.
  Please contact me.
  Thank you.
• Toshihiro Mochizuki Says:
  July 31st, 2008 at 3:23 am

  request you to give fee of e-visa back to me.
  I mention below about the how and why.

  ・26/Jun/2008 　 I applyed for e-visa on your web site.
  ・27/Jun/2008 I recieved reply mail.
  ・28＆29/Jun/2008 I tryed to print e-visa,but I could not connect your site.
  ・29/Jun/2008　 I entered Cambodia　without a form of e-visa,
  so I complained to official staff of airport, but I was requested to buy e-visa again.

  That is why I bought e-visa twice ,because of your web site system down.
  Please contact me.
  Thank you.
• Adam Michael Says:
  July 31st, 2008 at 12:23 pm

  I purchased 2 e visas and on arrival on July 1st had to purchase two more once in Cambodia due to the website being removed. They said I would get my money back when I contact you, so are you going to credit my credit card so I get my
  money back. This has been quite frustrating so hope that getting my
  money back will not be as frustrating as I would like to use this service
  again sometime. Thanks

  Adam
• Neville Says:
  July 31st, 2008 at 10:24 pm

  The E-visa system in Cambodia does not WORK!!!! If something goes wrong you do NOT get your money back it is as simple as that.
  I have sent emails to the help line with out an answer!
  Good Luck!!!!!
• Neville Says:
  July 31st, 2008 at 10:25 pm

  The E-visa system in Cambodia does not WORK!!!! If something goes wrong you do NOT get your money back it is as simple as that.
  I have sent emails to the help line with out an answer!
  Good Luck!!!!!

  You will also see on this blog page where I have asked questions to the administrator with out a reply!
• Monica Says:
  August 1st, 2008 at 3:32 pm

  Please advise how to apply for Camobia visa online.
• Minie Shi Says:
  August 4th, 2008 at 6:30 am

  I applied eVisa from your website, but when I arrived at Siem Reap on July 26th, I was told that they couldn’t find my information in system and I had to apply for visa again!
  Please return the fee for eVisa to me. If you have any questions, please contact with me, thanks!
• Gary Says:
  August 5th, 2008 at 10:04 pm

  I just went to cambodia through Poi Pet Border control and I would’nt waste my time applying for an E-Visa when it took me all of 10 minutes to process my visa with the immigration there.
• Tomoko Says:
  August 28th, 2008 at 2:16 pm

  On August 8, I couldn’t enter your country by using e-visa.
  So I paid 20$ there again.
  The officer told me to ask you to return 25$ from this address.
  He said, “Many other people access this site, and do so.”
  Please check and return 25$.
  Please write to me soon.

  e-visa No:108060003208
• Joe Says:
  September 7th, 2008 at 3:02 pm

  Recent reports of e-visa being issued late august and used in sept appear to work:

  More info: http://www.thaivisa.com/forum/Cambodian-visa-t207472.html&s=8dabad7e35853f3b0c537146b09ea25f&st=25
• Mark Says:
  September 11th, 2008 at 9:43 pm

  Admin –

  I am not a customer or user, but just an observer of the evisa service.
  Would enjoy talking with you and hearing about your experience running the evisa site.

  I work in California. You have my email address (and my full name) from the comment – feel free to google me to find out who I am, and if you like, please reach out. I would love to have a conversation about your business.

  Thanks,
  Mark
• Sabine Hill Says:
  September 12th, 2008 at 3:46 am

  I applied last week on 9/3 for myself and 2 other travelers and have not gotten any confirmation, yet the money was taken out of the account. I have email , email given onthe website but nobody has emailed me back.
  Please respond we are leaving the country on 9/24.
  sabine Hill
• Sabine Hill Says:
  September 12th, 2008 at 3:48 am

  I have posted here but my email for contact back was incorrect above is the correct one. Thanks
• Joe Says:
  September 12th, 2008 at 5:45 am

  I bought an e-visa on Sunday September 7th, 2008 and used it at the Had Lek/Koh Kong border crossing on the Thursday September 11th, 2008 with out issues.

  I was made to pay “tea money” to get my departure stamp from Cambodian customs as I entered and left on the same day. This is not a real fee, this is a bribe, but it is common. They asked for 300 THB and we settled on 160 THB after some haggling. Probably could have gotten em down to 100 THB, but I wanted to leave

  So i repeat, no issues using e-visa at Had Lek/Koh Kong border crossing. I was issued my e-visa in 1 day. I used the .aspx site.
• Victor Ooi Says:
  September 20th, 2008 at 6:41 am

  thank you Melvin.
  I found this piece of information where Malaysia passport holder to Cambodia doesn’t need VISA
  http://evisa.mfaic.gov.kh/e-visa/vsindex.aspx

  But to be safe, I will bring my passport size picture together.

  ^_^
• Fabian E Pena Arellano Says:
  September 30th, 2008 at 11:17 am

  Dear sir or madame,

  I have tried to apply to the e-visa, however your system does not accept my picture despite it is in the format requested. In order to know what is the problem with the picture, I have sent an e-mail to the address photo@mfaic.gov.kh with the picture attached, but I have recieved no response.

  What is the best way to proceed?

  Kind regards,

  Fabian
• Melissa Says:
  October 1st, 2008 at 6:24 am

  I heard that the original team who developed e-Visa had been cheated of their work by a Cambodian MFAIC officer and his cronies. Which explains why there have been poor customer service since the good old days.
  These guys just want to make quick money and are not interested to give good clean service.
  I think the gvernment should act to rectify this injustice and prosecute all the officer involved and their cronies. Otheriwse why else would any foreigners want to invest in this great country if this is allowed to continue?
• Melissa Says:
  October 1st, 2008 at 6:43 am

  Fabian,

  Just apply for on-arrival visa. It is easier and cheaper.
• NOGUCHI SHINJI Says:
  October 6th, 2008 at 7:03 am

  We sent this comment two times (Augsust / September)
  on your site, but no answer came.
  To my surprise, I found my coment was cut today!
  What are you doing?
  I hope you give me the answer soon.

  **********************************************

  We applied e-Visa from your website,
  but when we arrived at Siem Reap on August 2nd,
  we were told that they could find our information in system ,
  but they were “unavaillable”.
  And we had to apply for visa again! (20$ x 3 =60$)
  Please return the fee for e-Visa (25$ x 3= 75$) to us.
  If you have any questions, please contact with us, thanks!

  Noguchi Shinji Visa No.1008060004146
  Noguchi Rika Visa No.1008060004165
  Noguchi Shimpei Visa No.1008060004104
• Mr. Ted Veenboer Says:
  October 14th, 2008 at 3:35 pm

  In September 2008 I aplied for an E-Visa, as I did in 2007, for one entry
  at the airport of Phnom Penh for October 2008. Within three working days I recieved by mail the confirmation of the E-Visa, without any problem.
  I just had to print it out and fix it in my passport and that’s all.

  Excellent system, no waiting at the airport, just go straight on through the immigration office, and you will be the first to get a taxi to Phom Penh !!

  I should wish the many other countries in S.E.Asie would have the same internet service !! This is an example how one could simplify imigration-formalities.
• James Bond Says:
  October 25th, 2008 at 11:17 am

  Hi everyone! my name is JAMES BOND. I’m cambodian and i live in Siem Reap. I’m a student and i’ve been working as a tour guide since 2007. Have you ever been to Angkor? If you would like to visit Angkor, please contact me. I can speak 5 foreign languages: English, Spanish, Italian, French and Russian. This is my website: http://www.cambodian-guide007.page.tl and my email is guide007@ymail.com
  I’m waiting forward to hear from you… James Bond
• harpreet dhuria Says:
  October 26th, 2008 at 6:34 am

  we need to apply for cambodian business visa please send us document required and forms for the same.
  regards
  harpreet dhuria
• Wose Says:
  October 28th, 2008 at 9:41 pm

  Hello-

  I am trying to apply for two e-visas however your system is not accepting my pictures despite the fact that they are in the required format. In an effort to rectify the problem with the pictures, I sent an e-mail to the address photo@mfaic.gov.kh with the pictures attached but have not yet received a response.

  What is the best way to proceed? Can someone confirm that (if the e-visa system does not work) I can apply at the airport in Phom Penh and all I need is cash and photos AND it will only take 10 minutes?

  Thanking you in advance for any and all comments,

  Wose
• Admin Says:
  December 10th, 2008 at 5:06 am

  Wose, please apply on-arrival instead. The e-Visa website was ordered to stop by Malaysia Court now.
• Superman Says:
  December 28th, 2008 at 2:48 am

  Mr Adrian Phang and TY Thong, the former CEO of Govoice, CP Group are shameless!
  What pigs!
• vanessa Says:
  February 1st, 2009 at 7:09 am

  For some reason i have been receiving emails from people who have been applying for their evisa through your service. Can you please correct this problem. Thnak you very much!
• Yana Says:
  February 2nd, 2009 at 9:46 pm

  I am a travel agent staff. Iapplied the Cambodia E-VISA for my clients on line. First time, I filled up the application for 5 people and wait for payment. But the Web didn’t work. So, I proceed open another new Web to apply an other 5-people. (I have 20 VISAs need to apply) After i finished and checked the info, It showed correct, so I payed. But when I check the aprroved VISA’s details, I find that the approved visa’s details are confused with that i filled up on the first time. That is say. the approved VISA’s details are all wrong(include the photo,name, passport No.etc). and i payed. Can i change the details on line or refune to me. I reapply the Visa.My VISA reference NO.: 109010106692.
  Please help me and tell me what can i do?
• Admin Says:
  February 3rd, 2009 at 2:23 am

  Hi Yana, indeed. We have received many reports from travelers about the problem happened to existing e-Visa system. Please note that, an injunction was granted by Court of Malaysia to stop the current e-Visa system. It is very obvious that that system is currently an infringed copy of the original working-perfectly website. I would advise you to stop applying e-Visa. You can file a charge back through your Credit Card service provider (usually, this is fastest and you can get your money back without any problem, you have a valid proof). Try Visa on arrival. Your group can easily get their Visa on arrival at all entry ports in Cambodia. It is USd20 per person. Make sure they have two passport size picture each person. 6 month passport validity apply too.
• supaman Says:
  February 22nd, 2009 at 10:59 am

  I Understand that the group of corrupted indivuduals i.e. Mr HONG, TY Thong and Adrian Phang conspired to steal the system from the developer.
  This is a serious crime and they should be charged in court and sent to jail.
• supaman Says:
  February 22nd, 2009 at 11:03 am

  I also understand that the US25 from the e-Visa goes directly to their pockets… the government is not aware of this arrangement… money paid for e-Visa goes to their personal Paypal account.
  They are under audit.
  SO beware of this system.
  Use visa on arrival instead.
• Ta Says:
  March 3rd, 2009 at 8:52 pm

  Few years ago I went to Vietnam and cross the boarder to Cambodia on a bus. I was demand to pay $25USD for a entry visa. I thought that was really a ripe off by the dishonest boader Authority Official. Then I had to pay $1 extra for qaurintine. If you don’t call this corruption, what will you call.? First of all I have never heard of qaurintine in Cambodia. How can it be qaurintine when the country itself so dirty? I refuse to go back to Cambodia again until the government is getting their act together to stop this corruption.

  Not only that, I was demand for money under the counter from customer officier at the boarder cross as well as Phnom Penh airport.
• TaTa Says:
  March 9th, 2009 at 5:10 am

  The corruption is everywhere. For on arrival you can threaten by asking for receipt and take pictures.

  E-Visa is also a corrupted project going to certain groups of people. Not only did they not develop the system themselves, they stole the system from some other hardworking people and call it their own and make illegal money.

  The criminals are TY Thong and Adrian Phang both malaysians.

  IN Cambodia it is Hong Pangharith, son in law to Deputy PM Sok An, who masterminded this crime. And he called himself an honest businessmam while working in Ministry of Foreign Affairs as a governemnt employee.

  All your support to pay for e-Visa will go to the pockets of this criminals. Use on-arrival Visa instead. Its cheaper.
• Spidey Says:
  March 14th, 2009 at 12:13 pm

  Looking for persons who can hack websites.
• blossm Says:
  June 2nd, 2009 at 1:57 am

  I was born and lived in Cambodia for 35 years I left for the freedom country.I need a visa to visit families and friends.

  The Veitnamess who have come,gone and stayed do not need one.What has gone wrong with the Cambodian goverment???A lot more than what we have seen.

  If you travel to Cambodia via Thailand.First fly to BangKok then travel by bus to the Thai and Cambodia boder(near Arunyaprathet and PoiPet).You can get a visa before crossing to Cambodia there is a stop.You can do it there but I recomment that you go to the Cambodian Consulate office it about half mile from this stop.
• blossm Says:
  June 2nd, 2009 at 2:23 am

  I need a visa to Cambodia.Foreign tours will pay $20.00 for visit Angkorwatt.There have been a handfull of bussinessmen, S.Korean who contracted with the Cambodian big head behind the Khmer people for the money.It is not only corruption but discrimination against foreign tours too.Most leaders, administrators,police officers put their uniforms on to minipulate, ask for money from people when they want to because they have power but not enough education.They have bought themself a job. If the Cambodian goverment will make it hard getting a visa they will lost a lot of tours from everywhere in the world.They has a head but no brain.It is a Shame.
• The Evils of New e-Visa Provider - Cambodia e-Visa Blog Says:
  June 7th, 2009 at 1:26 pm

  [...] the 28th of June 2008, the official Cambodia e-Visa website was removed without any prior notice and reasons given. The original service provider was kicked out. A new website was launched by copying exactly the [...]
• paypal Says:
  June 8th, 2009 at 5:00 pm

  be careful when you pay online.
  The system is not using Paypal as they claimed.. now they capture all the card information into their own database, which spells trouble for a country like Cambodia.
• Tita U Says:
  July 7th, 2009 at 4:03 pm

  I wonder that’s why i cannot open the e-visa page http://www.mfaic.gov.kh/e-visa/vindex.aspx
  after Friday 3/7/2009 until now and i have already apply e-visa, so how can i know the result and progress. I have ever applied last year, i felt so impressive to get e-visa result within 1 day. But this time make me felt down.

  I also send question to mail : cambodia.visa@gmail.com , but no any answer .. how long i should wait
  my ref. no. is 109070125322

  thanks
• Jiol Says:
  July 24th, 2009 at 2:45 am

  I applied e-visa on July 17th on the page
  http://www.mfaic.gov.kh/e-visa/vindex.aspx
  and I got relply email which have my Cambodia e-Visa. Because I also applied for my sister, but sevral days passed, my sister’s visa still not come, so I checked in that website, and directly download my sister’s evisa by check my ref. no. so if that website is fake, does that mean my evisa also was fake one? how can confirm it? can you help me?
• dj Says:
  July 28th, 2009 at 1:04 pm

  28th JULY

  CANNOT ACCESS AT ALL…..

  Comon i hate having to pay that corrupt Bstard in poipet, its been great looking at him the past 9 months telling him i already got a visa and to shuve it up hi backside,,,

  He would never accept US dollars, and i saw him blackmail everyone for team money…. now they have won again…

  comon evisa…
  fight the good fight…
  you had something that was good and doing good things…

  get it back please…
• Nicolas Cepeda Says:
  August 9th, 2009 at 6:06 am

  I am having a hard time with the e-Visa. I am getting this error message every time:

  Server Error in ‘/e-visa’ Application.

  A potentially dangerous Request.Form value was detected from the client (TextBox2=”Back<script src=…”).

  Description: Request Validation has detected a potentially dangerous client input value, and processing of the request has been aborted. This value may indicate an attempt to compromise the security of your application, such as a cross-site scripting attack. You can disable request validation by setting validateRequest=false in the Page directive or in the configuration section. However, it is strongly recommended that your application explicitly check all inputs in this case.

  Exception Details: System.Web.HttpRequestValidationException: A potentially dangerous Request.Form value was detected from the client (TextBox2=”Back<script src=…”).

  Source Error:

  The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:

  1. Add a “Debug=true” directive at the top of the file that generated the error. Example:

  or:

  2) Add the following section to the configuration file of your application:

  Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.

  Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario.

  Stack Trace:

  [HttpRequestValidationException (0x80004005): A potentially dangerous Request.Form value was detected from the client (TextBox2="Back<script src=...").]
  System.Web.HttpRequest.ValidateString(String s, String valueName, String collectionName) +8721914
  System.Web.HttpRequest.ValidateNameValueCollection(NameValueCollection nvc, String collectionName) +111
  System.Web.HttpRequest.get_Form() +129
  System.Web.HttpRequest.get_HasForm() +8722023
  System.Web.UI.Page.GetCollectionBasedOnMethod(Boolean dontReturnNull) +97
  System.Web.UI.Page.DeterminePostBackMode() +63
  System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +6785
  System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +242
  System.Web.UI.Page.ProcessRequest() +80
  System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) +21
  System.Web.UI.Page.ProcessRequest(HttpContext context) +49
  ASP.start_aspx.ProcessRequest(HttpContext context) +4
  System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +181
  System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

  Version Information: Microsoft .NET Framework Version:2.0.50727.3074; ASP.NET Version:2.0.50727.3074
• Barry Sanford Says:
  August 9th, 2009 at 3:55 pm

  At this time, it appears that the e-visa site has been hacked and contains malicious code that will install malware on peoples computers that will potentially harm their computers. Thyat is the code the previous poster referenced. All up-to-date browsers properly configured will detect the malicious hack and give the above warning. Please fix this problem as soon as possible. Thanks.
• Nasir Ahmed Says:
  August 28th, 2009 at 12:14 pm

  I got a job in combodia on net I am hurry to know about how can I have a valid visa for cambodia How may I verify that I am receiving a valid Visa of cambodia What is the gurantee that I must receive a visa If I paid for a visa

  nasir
• mike Says:
  December 17th, 2009 at 12:33 am

  cambodia e-visa site appears to have been hacked again. Tried applying for e-visa yesterday and was nearly completed but our link went down. When I tried again today the browser reports all sorts of viruses when I access the site. there are some links to nasty code at sites like 8cc.cn.

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